Groundscope Cookie Policy

This document was last updated May 2018

In this policy we use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.

What is a cookie?
A cookie is a piece of information, like a tag, that’s stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website. They are used by most major websites including GroundScope. To make the best use of our website, on whichever device you use, you’ll need to make sure your web browser is set to accept cookies.

Most Internet browsers support cookies; however, users can set their browsers to decline
certain types of cookies or specific cookies and users can delete cookies at any time.

Why do we use cookies?
Cookies are used for a variety of things that help improve your online experience. If you have made a reservation and wish to make a return journey, a cookie will make sure your details remain within the reservation when you move to a different page and then on to accepting the reservation.

Other ways we make our online service easier to use include using cookies that:

make login faster by remembering your customer details
make the page load quickly by sharing the workload across computers
make sure our pages are optimised for your browser or device by giving us technical information about the device or browser you are using
We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For example, we use cookies to help us with geolocation tracking on our mobile app in order to present you with an accurate location for pick up.

Safety and security
Some cookies help make sure your information is secure when using our services while keeping our forms and reservation site easy to use.

What types of cookies do we use?

Session Cookies
Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.

How do I reject and delete cookies?
You can change your preferences for GroundScope websites by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our website but some of the functions may not work correctly. You may also visit for details on how to delete or reject cookies and for further information on cookies generally.

By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.