GroundScope is designed to attend the specific needs of the corporate market and we have been building our expertise on business travellers needs over the last decade. Below are some advantages of booking with us:
- Reliability – On time every time
When it comes to picking up our travellers, GroundScope does it on time every time guaranteed. To ensure we pick up travellers on time, our operations team monitor our dispatch systems 24/7. Flight tracking is another tool we use that lets us link each traveller’s flight arrival time to their vehicle pick up time allowing us to auto-adjust the pick-up time if anything within the flight arrival time changes.
If, for any reason, we are late, GroundScope have pre-agreed compensation levels with all our global suppliers.
- Passenger Safety
GroundScope take full responsibility for the quality of the service and handle and resolve any Customer Service queries travellers may have.
We fully vet all our global network of Service Providers to ensure that they are fully licensed and insured. In order to provide the highest level of security to our travellers we also vet all our staff.
All client data GroundScope hold including travellers name, address and credit card details are all held at a highly secure dedicated data hosting facility.
GroundScope don’t work with individual drivers but with fully licensed and insured registered taxi companies, consequently, when booking with GroundScope a professional driver will always provide the service.
Our Service Partners provide a service for business travellers and are aware of their specific needs, our chauffeurs are professionally trained, background checked and have driving expertise and experience.
- Expansive Fleet
GroundScope have a full range of vehicles available for all our clients. Whenever you need an airport transfer or a bigger vehicle to move a group of passengers, you can count on us.
Included in our fleet are:
- Executive cars
- Electric and Hybrid cars
- Wheelchair accessible vehicles
- People-carriers, minibus and coaches
- Security vehicles
- 24/7 Customer Support Service
GroundScope isn’t just great technology. It’s a service and pre or post booking clients can contact us for any booking, billing or service query by email or phone 24/7/365.
- Service Partner choice
GroundScope’s Online Booking Tool allows passengers to choose which Service Provider they would like to book for each trip. Preferred suppliers are also highlighted on travellers profile and can easily be rebooked by travellers whenever they want to.
- Peace of Mind
When travelling with GroundScope piece of mind is brought to all parties involved – the passenger, the travel manager and the corporation. The passenger is provided with a safe vehicle, a professional driver at a pre-agreed rate. The Travel Manager knows that travellers are using a safe, reliable and cost effective supplier and by using GroundScope the corporation is providing a duty of care to all their employees.